After Sales & services

Single window customer support for consistent plant performance for High Purity Water, Industrial Water & Effluent Treatment Plants.

Our Systems works with a philosophy of offering end-to end solutions for pharmaceuticals, Life-sciences and Healthcare & Cosmetic segments, process industries, which are required to follow stringent regulatory standards. With the mission to provide total solutions to customers – Right from concept to commissioning, our systems addresses all the process requirements related to water & waste water for all mentioned industries. We have established its expertise by pioneering the development of water treatment process solutions that have helped businesses across domains grow faster.

 

Here is a brief preview of the services that we offer:
 

Spectrum of Services

Type of service Services Covered
One Time Service (OTS) We offer a service with experienced Engineers with commitment to troubleshoot complex problem on demand.
Annual Maintenances Contract (AMC) This is an optional service for our customers that includes scheduled maintenance / inspection visit to ensure trouble free operation of the plant. Clients can also add other services like Automation, calibration of instruments, overhauling etc. to this contract by paying a nominal price.
Operation & Maintenances (O & M) We are accessible to all our clients through our 24 x 7 . All appointments regarding site support, operation / supervision / periodical visits of experts can be availed on phone / email.

The complete ownership of plant shall be in our scope (Without spares & consumables).
Comprehensive Maintenance Contract (CMC) We provide trained and experienced manpower deputation to site. Operation / supervision / Maintenance service and replacement of defective spares based on the contract terms (with / without material, chemical and consumables like cartridges, etc.)
Instruments Calibration Services (ICS) Instruments help in monitoring the important parameters of Water like pH, conductivity, etc. Only if these parameters are in control will the water treatment process it is added advantage.
Plant System Audit (PSA) Technical pre-audit experts will visit the site and check the performance of water treatment plant and will accordingly present its recommendations on the total water management.
Passivation Service Passivation Service Team will attend passivation on demand from the client.
Effluent Treatment Service (ETS) Our ETS and O&M services shall be availed for any of the Effluent Treatment Plant.
Spares Supply For ensuring the customer gets the good returns for their investments on the equipment, we supply Genuine Spares. We understand that non-operation of any equipment will incur production losses for the clients and hence, based on the criticality, we maintain Ex-Stock inventory for Media, Carbon, Cartridges, membranes, dosing pumps, ejectors, filters, piping and fittings. 

 

Advantages:

  • Single Point solutions for all kind of Water & Waste Water Treatment Process problems
  • Easy access with expert support
  • Single contact number to ensure quick support
  • Trained and experienced manpower for troubleshooting ensuring high quality service
  • Periodic and scheduled plant visits for inspecting and servicing
  • Support for validation and documentation
  • Consultancy by dedicated in house water experts whenever required
  • Better reliability of the system
  • Customized offerings with flexible Service Options

 

Benefits:

  • Reduced down time
  • Optimize the performance
  • Increased plant/system life with efficient maintenance measures
  • Reduction in overall operating cost with better efficiency of WTP, STP and WWTP
  • Supply of genuine spares and consumables at a special price
  • Prompt supply of spares and consumables

 

Direct Contact for O&M Enquiries